How do I get started? We’d love to hear from you! Text or call us at (919-238-9387) or use the contact form on this site. In your message, be sure to tell us about your pets (breed, age, etc.), what service you are needing, and your address so we can see if you reside in our covered areas. The more details you can share, the better! We’ll review this information and reach out to discuss how we can best meet your needs.

Are consults required? Yes! Once you decide you’d like to work with us, we’ll need to do a short home visit. The purpose of this visit is to meet with you and your pets. We’ll go over needs, location of necessary items, test security system alarms (if needed), and collect keys. This ensures all things are in order so we don’t encounter any issues that would prevent us from caring for your pet while you’re away.

Do you provide care for exotic pets? Yes! We have experience caring for pot-bellied pigs, guinea pigs, ferrets, hamsters, rats, bunnies, fish, and birds. *Please note: We will only provide basic feeding/watering to pets other than dogs and cats. We cannot clean cages, provide medication, or handle pets other than dogs and cats and we are CPR/First Aid trained for dogs and cats only.

Can my neighbor/friend provide some of the care for my pets while I’m gone? For our safety, and insurance/bonding purposes, we cannot have anyone else, at any time, entering the home while we are employed to provide services. We cannot make any exceptions to this policy.

When is payment due and what types of payments do you accept? Payment for services is due 48 hours prior to the day of service. Currently, we accept payment in the form of cash, check, Venmo, Zelle, Cash App, and Pay Pal.